Job Task Analysis

A job task analysis (JTA) is a process of identifying, categorizing, and quantifying the demands of an occupational classification. Several methods exist including expert panel findings, incumbent ratings, direct observation/measurement, and field interviews. This analysis aids in identifying the essential tasks of the job, is considered a critical step in the development and validation of standards, and is specified in the EEO Guidelines.

Multiple methods of analysis may be used in a given study, but the goal is to differentiate tasks by their frequency, intensity, duration, importance, or consequence for a given occupational classification or job. The results of the JTA inform the creation of tests, the writing of job descriptions, and the development of policies and procedures. Several issues must be addressed during this process:

  • Sampling must be stratified and randomized to reflect the incumbent workforce
  • The sample must be suitably diverse in composition and must reflect all levels of the occupational classification
  • The size of the sample should be large enough to draw inferences from the findings
  • Subject matter experts should review the JTA findings
  • Tasks should be rated according to their frequency, importance, and consequence
  • One or more methods of quantifying the actual demands of the tasks should be employed
  • Records of the data collection and findings should be reported and maintained

JTA Services

FitForce provides a host of consultant services that build on the findings of a job task analysis. These include a review of policy and procedure, development of job descriptions, as well as curriculum review and development. If you or your agency is considering a JTA or any of the above services, please contact us directly. We provide customized, web-based resources for the analysis of occupational classifications as a stand-alone service or as part of a comprehensive validation or review contract.